Privacy Policy

Somo Financial Group Privacy Policy

Effective Date: July 2023

Introduction

Somo Financial Group ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or otherwise interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes details such as your full name, email address, phone number, mailing address, date of birth, and government-issued identification numbers (e.g., driver's license or passport). This information is required to verify your identity using two forms of photo ID and proof of address, in compliance with U.S. regulations.

  • Legal Eligibility Information: We collect information necessary to verify that you are legally allowed to be in the United States, as our services are available only to individuals who meet this requirement and are at least 18 years of age.

  • Financial Information: If applicable, we may collect bank account details, transaction histories, and related financial data to facilitate payment processing and service delivery.

  • Usage Information: This includes data related to how you interact with our website and services, such as IP addresses, browser types, pages visited, and usage patterns. This data helps us enhance user experiences and ensure the security of our services.

2. How We Use Your Information

We use the information we collect to:

  • Verify your identity and eligibility to use our services, including compliance with age and legal status requirements.

  • Facilitate and manage financial transactions, such as payment processing and cash management services.

  • Communicate with you about our services, respond to your inquiries, and provide customer support.

  • Maintain and improve our website, products, and services by analyzing usage patterns and implementing technical and security enhancements.

  • Comply with legal, regulatory, and law enforcement requests or obligations, and safeguard the rights and interests of Somo Financial Group.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with vendors and partners who assist us in delivering our services, such as identity verification services, payment processors, cloud storage providers, and IT support companies. These providers are bound by confidentiality agreements and may only use your data as necessary to provide their services to us.

  • Legal and Regulatory Disclosures: If required by law, court order, or regulatory authority, we may disclose your information to government or law enforcement agencies. Additionally, we may share information to protect the rights, property, or safety of Somo Financial Group, our clients, or others.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the security of your personal information. This includes encryption, firewalls, secure access protocols, and monitoring systems. While we strive to ensure the highest level of security, no system is infallible, and we cannot guarantee absolute protection against all threats.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us through our Contact Us page.

  • Opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Please note that even if you opt out of marketing messages, we may still send you important transactional or service-related communications.

  • Request information about how we process your data or exercise additional rights under state-specific laws, such as the California Consumer Privacy Act (CCPA), which grants certain rights to California residents.

6. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information.

7. State-Specific Privacy Rights

Some states, including California, provide additional privacy rights to their residents. If you are a resident of California, you may have the following rights under the CCPA:

  • The right to request access to your personal information and details about how we collect, use, and share it.

  • The right to request deletion of your personal information, subject to certain exceptions.

  • The right to opt out of the sale of your personal information, though we do not engage in such sales.

If you are a resident of another state with specific privacy rights, please contact us to understand the options available to you.

8. International Users

Our services are intended for use by individuals who are legally allowed to be in the United States. If you are accessing our services from outside the United States, you acknowledge that your information may be transferred, processed, and stored in the United States and other countries where we or our service providers operate.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The length of retention may vary depending on the type of data and the purpose for which it was collected.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post any updates to our policy on our website and update the effective date above. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us via our Contact Us page.